🌟 Position: Customer Care & Technical Support Specialist

📅 Working hours: 9:00 am - 5:00 pm, with a lunch break from 12:00 pm - 1:00 pm

Key Responsibilities:

Provide top-notch customer support by addressing client inquiries and concerns promptly.Troubleshoot and resolve product-related technical issues.Offer in-depth product knowledge and guidance to customers to enhance their experience with Aicon Biotech's offerings.Collaborate with our R&D and Sales departments to gain comprehensive product understanding and address intricate technical inquiries.Document and relay customer feedback and technical issues to relevant departments for continuous improvement.

Requirements:

Bachelor’s or Master’s degree in Biotechnology or a related field.Proven experience in customer support or technical support roles.Strong problem-solving skills and technical aptitude.Excellent communication skills, both verbal and written.Familiarity with Aicon Biotech products is a plus.

What We Offer:

Competitive salary and benefits package.Opportunity to work at the forefront of biotechnology advancements.A supportive and dynamic work environment that fosters growth and learning.Continuous training and development opportunities.

To be considered for this exceptional career opportunity, please submit your resume and a cover letter detailing your relevant experience to info@aiconbiotech.com. Please use the subject line: Application for Customer Care & Technical Support Specialist.

Aicon Biotech is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, or disability.

if you're interested in one of our open positions, start by applying here and attaching your resume.